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Firestreamer-RM Getting Started Guide Firestreamer-RM Home

Troubleshooting

If you are having troubles with the Backup Utility and or Firestreamer-RM, check for error messages in the following locations:

  • The Backup Utility's logs. Open the Backup Utility in the Advanced mode, click Tools in the top menu bar, and then click Report. The log files are usually located in C:\Documents and Settings\<UserName>\Local Settings\Application Data\Microsoft\Windows NT\NTBackup\data.
  • Application and System event logs. See How To View and Manage Event Logs in Event Viewer in Windows XP.
  • Work Queue and Operator Requests in the Full view of Removable Storage.
  • The Activity tab of the Firestreamer-RM Control Panel.
  • The Firestreamer-RM log files for scheduled backup tasks.

Specific Issues

See Also

 

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