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Support

If you need to contact us, use one of the following methods.

Technical Support Forums

Please post your technical questions about Cristalink products on our support forums. We promptly answer all forum questions. You may want to search the forums first to see if your question has already been answered. In particular, check the relevant FAQ subforum.

Ticket System

If you need to contact us privately, use our ticket system. If you have not used it before, you will need to register with your email address. The ticket system eliminates the problem of lost emails. You can always view your ticket online.

Contact Form

You can also create a ticket in our ticket system by using the contact form. The form ensures that your inquiry reaches us. However, our reply may be filtered out by your spam filter, so if you do not receive an automatic confirmation from us within 30 minutes, please consider the alternative support options listed above.

Email

You can also create a ticket in our ticket system by writing to support@cristalink.com. However, your inquiry or our reply may be filtered out by a spam filter, so if you do not receive an automatic confirmation from us within 30 minutes, please consider the alternative support options listed above.

Telephone

Please note that we do not normally provide technical support by telephone. While you can contact us at our phone number, we strongly recommend using the alternative support options listed above. This will ensure that your inquiry is handled in an efficient, professional and timely manner.

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