DPM 2010 recognized disk as Cleaning Tape

The technical support forum for Firestreamer (the virtual tape library).
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houtzagerb
Posts: 1
Joined: 13 Jun 2012, 12:52

Post by houtzagerb »

We have a Windows 2008 R2 64 bit with Firestreamers 4.0.0 interface and 4.0.1 driver.
DPM 2010 states that the "tapes" (disks) are seen as cleaning tapes, which is not the fact.
I reinstalled the Firestreamer software, the issue is still here.
Here is the activity log:


06/13/2012 14:27:58 | Info | M032 | | The MMC device is connected: [\??\IDE#CdRomTEAC_DVD-ROM_DV28EV_____________________D.AE____#5&35ccef9&0&0.0.0#{53f56308-b6bf-11d0-94f2-00a0c91efb8b}]. | |
06/13/2012 14:27:58 | Info | M034 | | The direct-access device is connected: [\??\IDE#DiskDELL_RD1000_____________________________0053____#5&1e491449&0&0.0.0#{53f56307-b6bf-11d0-94f2-00a0c91efb8b}]. | |
06/13/2012 14:27:58 | Info | M034 | | The direct-access device is connected: [\??\SCSI#Disk&Ven_DELL&Prod_PERC_6#i#5&12295a7e&0&010000#{53f56307-b6bf-11d0-94f2-00a0c91efb8b}]. | |
06/13/2012 14:27:58 | Info | M034 | | The direct-access device is connected: [\??\SCSI#Disk&Ven_DELL&Prod_PERC_6#i#5&12295a7e&0&010100#{53f56307-b6bf-11d0-94f2-00a0c91efb8b}]. | |
06/13/2012 14:28:05 | Success | M022 | L1 | The media map file was loaded successfully. | |
06/13/2012 14:30:50 | Error | E016 | L1T001 | Unable to open the medium [E:\ROGPLUS_10000000003.fsrm]: The system cannot find the file specified [C0000034] | file://E:\ROGPLUS_10000000003.fsrm | ROGPLUS_10000000003
06/13/2012 14:30:50 | Error | E025 | L1T001 | Unable to insert the medium [file://E:\ROGPLUS_10000000003.fsrm] into a tape drive: The system cannot find the file specified [C0000034] | file://E:\ROGPLUS_10000000003.fsrm | ROGPLUS_10000000003
06/13/2012 14:31:22 | Error | E016 | L1T001 | Unable to open the medium [E:\ROGPLUS_10000000003.fsrm]: The system cannot find the file specified [C0000034] | file://E:\ROGPLUS_10000000003.fsrm | ROGPLUS_10000000003
06/13/2012 14:31:22 | Error | E025 | L1T001 | Unable to insert the medium [file://E:\ROGPLUS_10000000003.fsrm] into a tape drive: The system cannot find the file specified [C0000034] | file://E:\ROGPLUS_10000000003.fsrm | ROGPLUS_10000000003
06/13/2012 14:31:52 | Error | E016 | L1T001 | Unable to open the medium [E:\ROGPLUS_10000000003.fsrm]: The system cannot find the file specified [C0000034] | file://E:\ROGPLUS_10000000003.fsrm | ROGPLUS_10000000003
06/13/2012 14:31:52 | Error | E025 | L1T001 | Unable to insert the medium [file://E:\ROGPLUS_10000000003.fsrm] into a tape drive: The system cannot find the file specified [C0000034] | file://E:\ROGPLUS_10000000003.fsrm | ROGPLUS_10000000003
06/13/2012 14:32:28 | Error | E016 | L1T001 | Unable to open the medium [E:\ROGPLUS_10000000003.fsrm]: The system cannot find the file specified [C0000034] | file://E:\ROGPLUS_10000000003.fsrm | ROGPLUS_10000000003
06/13/2012 14:32:28 | Error | E025 | L1T001 | Unable to insert the medium [file://E:\ROGPLUS_10000000003.fsrm] into a tape drive: The system cannot find the file specified [C0000034] | file://E:\ROGPLUS_10000000003.fsrm | ROGPLUS_10000000003
06/13/2012 14:32:59 | Error | E016 | L1T001 | Unable to open the medium [E:\ROGPLUS_10000000003.fsrm]: The system cannot find the file specified [C0000034] | file://E:\ROGPLUS_10000000003.fsrm | ROGPLUS_10000000003
06/13/2012 14:32:59 | Error | E025 | L1T001 | Unable to insert the medium [file://E:\ROGPLUS_10000000003.fsrm] into a tape drive: The system cannot find the file specified [C0000034] | file://E:\ROGPLUS_10000000003.fsrm | ROGPLUS_10000000003
06/13/2012 14:33:35 | Error | E016 | L1T001 | Unable to open the medium [E:\ROGPLUS_10000000003.fsrm]: The system cannot find the file specified [C0000034] | file://E:\ROGPLUS_10000000003.fsrm | ROGPLUS_10000000003
06/13/2012 14:33:35 | Error | E025 | L1T001 | Unable to insert the medium [file://E:\ROGPLUS_10000000003.fsrm] into a tape drive: The system cannot find the file specified [C0000034] | file://E:\ROGPLUS_10000000003.fsrm | ROGPLUS_10000000003
06/13/2012 14:34:12 | Error | E016 | L1T001 | Unable to open the medium [E:\ROGPLUS_10000000003.fsrm]: The system cannot find the file specified [C0000034] | file://E:\ROGPLUS_10000000003.fsrm | ROGPLUS_10000000003
06/13/2012 14:34:12 | Error | E025 | L1T001 | Unable to insert the medium [file://E:\ROGPLUS_10000000003.fsrm] into a tape drive: The system cannot find the file specified [C0000034] | file://E:\ROGPLUS_10000000003.fsrm | ROGPLUS_10000000003
06/13/2012 14:35:29 | Error | E016 | L1T001 | Unable to open the medium [E:\ROGPLUS_10000000001.fsrm]: The system cannot find the file specified [C0000034] | file://E:\ROGPLUS_10000000001.fsrm | ROGPLUS_10000000001
06/13/2012 14:35:29 | Error | E025 | L1T001 | Unable to insert the medium [file://E:\ROGPLUS_10000000001.fsrm] into a tape drive: The system cannot find the file specified [C0000034] | file://E:\ROGPLUS_10000000001.fsrm | ROGPLUS_10000000001
06/13/2012 14:36:30 | Error | E016 | L1T001 | Unable to open the medium [E:\ROGPLUS_10000000003.fsrm]: The system cannot find the file specified [C0000034] | file://E:\ROGPLUS_10000000003.fsrm | ROGPLUS_10000000003
06/13/2012 14:36:30 | Error | E025 | L1T001 | Unable to insert the medium [file://E:\ROGPLUS_10000000003.fsrm] into a tape drive: The system cannot find the file specified [C0000034] | file://E:\ROGPLUS_10000000003.fsrm | ROGPLUS_10000000003
06/13/2012 14:39:21 | Error | E016 | L1T001 | Unable to open the medium [E:\ROGPLUS_10000000003.fsrm]: The system cannot find the file specified [C0000034] | file://E:\ROGPLUS_10000000003.fsrm | ROGPLUS_10000000003
06/13/2012 14:39:21 | Error | E025 | L1T001 | Unable to insert the medium [file://E:\ROGPLUS_10000000003.fsrm] into a tape drive: The system cannot find the file specified [C0000034] | file://E:\ROGPLUS_10000000003.fsrm | ROGPLUS_10000000003

Can anyone tell me what the problem can be?
jsf
Cristalink Support
Posts: 300
Joined: 29 Aug 2010, 09:03

Post by jsf »

Best regards,
John Smith
Cristalink Support
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