Random DPM Jobs taking an unusual amount of time to write da

The technical support forum for Firestreamer (the virtual tape library).
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GarthMiles
Posts: 2
Joined: 18 Apr 2012, 13:43

Post by GarthMiles »

Random DPM jobs that write large amounts of data to a backup disk, via Firestramer, take an unusually long time to complete. Example a job that normally runs for 35 mins will run for 3 hours. I can’t find any errors in the Syslog to explain the delay so I traced the process via the Firestreamer Diagnostic trace facility. I now have a 200MB trace file that I was hoping you could evaluate and tell me if you see any errors that can help me understand this problem (or better still tell me how I can read this trace file so I can determine if there any errors during the Firestreamer write process)
Thanks
Garth R MIles
jsf
Cristalink Support
Posts: 300
Joined: 29 Aug 2010, 09:03

Post by jsf »

The diagnostic log won't help in this case. Please see Why is the performance so poor?
Best regards,
John Smith
Cristalink Support
GarthMiles
Posts: 2
Joined: 18 Apr 2012, 13:43

Post by GarthMiles »

Will the Firestreamer log not tell me if I am experencing Write errors to the Backup disk I am using, because that is really what I am trying to determine?
jsf
Cristalink Support
Posts: 300
Joined: 29 Aug 2010, 09:03

Post by jsf »

Any errors will be displayed in the Activity view of the Firestreamer Snap-In.
Best regards,
John Smith
Cristalink Support
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