Search found 300 matches

by jsf
27 Nov 2013, 02:39
Forum: Firestreamer
Topic: DPM 2010 and firestreamer
Replies: 9
Views: 10120

Re: DPM 2010 and firestreamer

Your description of the problem is not clear. You seem to confuse tapes with slots. Could you email us the screenshots of the Current State view of the Firestreamer Snap-In and the Maintenance/Libraries view of DPM?
by jsf
22 Nov 2013, 04:08
Forum: Firestreamer
Topic: DPM 2010 and firestreamer
Replies: 9
Views: 10120

Re: DPM 2010 and firestreamer

Make sure you haven't configured Firestreamer with multiple libraries. If you intentionally did so, make sure your protection groups use correct libraries, and you load tapes separately into each library (choose the library from the drop down box in the Firestreamer Snap-In). In any case, make sure ...
by jsf
31 Oct 2013, 21:01
Forum: Firestreamer
Topic: !!!Netbackup Works With well with Firestreamer!!!
Replies: 1
Views: 2898

Re: !!!Netbackup Works With well with Firestreamer!!!

Thank you for your feedback. I am sure the users of NetBackup will find it helpful.

We however cannot claim the full compatibility with NetBackup until we are satisfied it's the case. Symantec was uncooperative in that respect in the past. Refer to Filestreamer and Netbackup? for more info.
by jsf
20 Sep 2013, 09:53
Forum: Firestreamer
Topic: DR license requirement
Replies: 1
Views: 2841

Re: DR license requirement

You don't need a license to restore your data with Firestreamer. You do need a license for each installed copy of Firestreamer which writes to tapes.
by jsf
06 Aug 2013, 01:58
Forum: Firestreamer
Topic: Failed Tape Backup ID 3301
Replies: 3
Views: 5876

Re: Failed Tape Backup ID 3301

Thank you for your feedback.
by jsf
05 Aug 2013, 10:41
Forum: Firestreamer
Topic: Failed Tape Backup ID 3301
Replies: 3
Views: 5876

Re: Failed Tape Backup ID 3301

How big is your backup? Is there anything written to tapes? What does the Activity log of the Firestreamer Snap-In say? What happens if you manually create a recovery point?
by jsf
21 Jun 2013, 22:31
Forum: Firestreamer
Topic: RDX8000 with Firestreamer
Replies: 2
Views: 4262

Re: RDX8000 with Firestreamer

The best approach would be using RDX in "drive media mode", one tape per disk. You could probably automate the whole process with a script . However, you need to thoroughly test this scenario as the drivers that come with the hardware are usually not of a high quality, so you may (or may not) experi...
by jsf
18 Jun 2013, 21:00
Forum: Firestreamer
Topic: DPM 2012 Error - Number of drives reported is different...
Replies: 5
Views: 9451

Re: DPM 2012 Error - Number of drives reported is different.

We haven't heard about that error before. Have you tried performing Rescan in DPM? You may also want to try the " dpm library checker tool ". Generally, it looks like a bug in DPM, unless you installed some software that interferes with tape drives. Please check if Windows Device Manager displays th...
by jsf
06 Jun 2013, 03:25
Forum: Firestreamer
Topic: Firestreamer & Archiware P5
Replies: 1
Views: 3766

Re: Firestreamer & Archiware P5

Unfortunately, there's little we can do at our end without the internal knowledge of Archiware, and we hear about it for the first time. You need to contact Archiware's support; they are likely to have means to create a log file for their software, from which they may be able to tell what exactly Ar...