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Firestreamer Media Changer (Beta) - Using the Changer with Microsoft DPM

Last modified on November 5, 2008

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Overview

IMPORTANT: Please let us know about your experience with Firestreamer Media Changer. Send your feedback to support@cristalink.com.

To use Firestreamer Media Changer with Microsoft System Center Data Protection Manager (DPM), follow the steps below:

  1. Install Firestreamer Media Changer.
  2. Assign your protection groups to the Firestreamer Media Changer library.
  3. Load media into the changer.
  4. Verify your setup by creating a recovery point.

For general information on how to use a tape library (a media changer) with Microsoft DPM, please refer to the appropriate DPM manuals. Note the following:

  • Firestreamer Media Changer has no door or I/E ports. Nevertheless, DPM still displays the Unlock library door and Lock library door actions against the Firestreamer library. If you are having troubles with updating the library state in DPM, unlock then lock the library door, and then perform detailed inventory.
  • If your file media are located on a network share, you need to supply the credentials that allow access to the share.

Loading Media into the Changer

To load media into Firestreamer Media Changer, follow the steps below:

  1. Prepare a media map file named, for example, c:\tapes\MediaMap.txt.
  2. In DPM Administrator Console, unlock the library door.
  3. Run CSTest.exe located in Firestreamer's installation folder (usually, c:\Program Files\Cristalink\FsChanger).
  4. Type the following commands (note that the file name is specified without quotes):
    load c:\tapes\MediaMap.txt
    quit
  5. In DPM Administrator Console, lock the library door.
  6. Perform inventory of the library.

File Media on Network Shares

For a file medium on a network share to be accessible by Firestreamer, the file needs to be opened in an appropriate security context. The security context for file media is provided by the Firestreamer Helper Service (FsHelperSvc). By default, the service is configured to run under the Local System account which cannot access network resources.

To use the file media which resides on network shares, follow the steps below:

  1. Open Windows Control Panel > Administrative Tools > Services.
  2. Right-click Firestreamer Helper Service, click Properties, and then click Log On.
  3. Enter the credentials that allow access to the media you intend to load into the changer.
  4. Restart the Firestreamer Helper Service.
  5. Load the media into the changer.

The Media Map File

The media map file defines the media to be loaded into Firestreamer Media Changer. The file can be prepared in any text editor (for example, Notepad), however, the file must be saved in the Unicode format.

A typical media map file contains multiple lines, one line per medium. Each line has the following format:

Snnn|[barcode]|file://filemedia.fsrm[*RO][*MaxSize]
Snnn Specifies the storage slot number. You can use any value in the range of S1...Smax, where max is the maximum slot number (by default, 200).
barcode Specifies the medium bar code. The bar code can contain no more than 36 characters from the following set: A...Z, 0...9 and _ (underscore). This parameter is optional.
IMPORTANT: To ensure compatibility with the future versions of the changer, we recommend using the file name of the corresponding file medium without the .fsrm extension as the medium bar code.
filemedia Specifies the full path and file name of the file medium. If the file medium resides on a network share, use the full UNC path, for example, \\server\share\file.fsrm. If the file does not exist, it will be created automatically.
IMPORTANT: To ensure compatibility with the future versions of the changer, we recommend using the file names containing no more than 36 characters from the following set: A...Z, 0...9 and _ (underscore). The length of the entire file path is limited to 2000 characters.
*RO Specifies that the medium is to be opened in read only (write protected) mode. This parameter is optional.
*MaxSize Specifies the maximum size of the file medium in megabytes as a decimal number. This parameter is optional.

Examples:

S001||file://c:\tapes\tape0000000001.fsrm
Defines a file medium on a local drive, without a bar code, unlimited in size, loaded into slot 1.
S002|tape0000000002|file://\\server\share\tape0000000002.fsrm*1000
Defines a file medium on a network share, with a bar code, limited to 1000 MB, loaded into slot 2.
S003||file://\\server\share\tape0000000003.fsrm*RO
Defines a file medium on a network share, without a bar code, write protected, loaded into slot 3.

For your convenience, we prepared the sample media map file which defines 49 file media located in the c:\tapes folder.

Troubleshooting

If you are having troubles with Firestreamer Media Changer, check for error messages in the following locations:

  • CSTest.exe displays recent and live Firestreamer events similar to the Activity tab of the Firestreamer Control Panel included in previous versions of the software. NOTE: You can safely ignore the following Unknown Event warnings: 20, 22, 36, 37.
  • Application Event Log contains certain Firestreamer events logged under the FsHelperSvc source.
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